Addendum to Update November 25th
Per the Interim Guidance for Public Pools & Spas from the North Carolina Department of Health & Human Services, “Patrons are
required to wear cloth face coverings when they are not in the pool.” This is great news for all swimmers, water aerobics participants and members doing Physical Therapy in our pools.
Thank you for your cooperation and support in adhering to these mandates until December 11th. What does this mean? All aquatics participants will wear a mask through the club, locker rooms and when entering the pool deck. Please do not take your mask off until you are ready to enter the pool. Best practice would be to bring a small Ziploc bag with you to place your mask on the pool deck while participating in activities so it will be close to put it back on as you exit the pool.
If you would like to read the guidelines you may access it with the following link.
Dear ClubWorx Family,
We wanted to update you about the status of the club after our Governor’s announcement of his current executive order. We are doing all we can to remain open for as long as possible.
Since the onset of COVID-19, ClubWorx has continually adapted programming and protocols to go above and beyond in keeping you safe. Effective Wednesday, November 25th at 5pm, all members & staff will be required to wear a face covering at all times in the club, even while working out.
You will also still have your temperature checked upon entry.
We will work hard to enforce all safety protocols to support the physical, emotional and economic health of you our members, our staff and our community as a whole.
If you have any questions, please don’t hesitate to ask and we appreciate you being a loyal member.
Stay active & stay healthy.
Sam Smith, Owner
Subsection l(C). Requiring Face Coverings if People Are Exercising.
Section 2.4( d) of Executive Order No. 169 is removed.
The following provision is added to Section 2 of Executive Order No. 169:
2.4 A. Face Coverings and Exercise. People must wear Face Coverings while exercising ifthey are either:
• Outdoors and within six ( 6) feet of someone who does not reside in the exercising person’s household; or
• Indoors and not within their own home.
ii. Fitness and Physical Activity Facilities
Section 3.S(b) of Executive Order No. 169 is amended to read:
b. Face Coverings. All workers and Guests must wear Face Coverings when they are inside the establishment, regardless ofwhether they are exercising. The exceptions in Section 2.4 of Executive Order No. 169 (as amended by Executive Order No. 180) apply; however, the exception for people who are strenuously exercising was removed by Executive Order No. 180.
CLUB POLICY UPDATE
In order to make sure we do not go over our club capacity during Phase 2.5, members will need to make online reservations for Group Exercise classes in all studios, the indoor & outdoor pools and the Children’s Center. Please do not come without a reservation as you may not be admitted. More information to follow on reservation process soon.

Cleaning & Sanitization Protocols
All disinfectant products are medical–grade and are shown effective in EPA listings related to COVID and other viruses. We have purchased a cordless fogger mister in order to disinfect large surfaces throughout the day and in the overnight hours when we are closed. In addition, our “Clean Team” will spray all surfaces throughout the club on a nightly basis.
We ask that all members disinfect equipment before and after each use. We have set up disinfectant stations in workout areas which will include wipes, purell, disinfectant spray, and paper towels. The CDC recommends using the sanitizing spray and paper towels over the wipes. Please use wipes sparingly as there is a national shortage and we only have a limited supply until manufacturers produce more to purchase.
All cleaning products have an EPA number. Below are the sanitizers that we are using including one that has a 1 minute kill time even when not wiped down. You can use the following link to obtain information about any cleaner that we or you may use at home!
https://www.epa.gov/pesticide-registration/list-n-disinfectants-use-against-sars-cov-2-covid-19
Purell Surface Sanitzier with One Minute Kill Time – EPA Reg. #84368-1-84150
Diversey Oxivir Tb Sanitizer – EPA Reg. #70627-56
We have placed hand sanitizer dispensers and bottles around the club. Members and staff are required to use sanitizer entering the club and throughout their time in the club. Upon completing a workout, it is recommended that you wash your hands with soap and water.
Membership Billing
Great news! We will not be drafting our members’ dues until October 5th in order to allow everyone to come in and experience the sanitation efforts and safety protocols we have in place. Contact us here if you have any questions about your membership and billing.
New to the area? Looking for a club? Talk to us, we’ll introduce you to everything ClubWorx has to offer. Tell me about memberships.
Please click here for information on rates and to sign up online today & start using the club tomorrow!
Additional information
To ensure the safest possible environment for our members and staff, we will be limiting club hours upon initial reopening. Click here for current hours.
During Phase 2.5 we are allowed to operate at 30% capacity, but we will enformce online reservations is smaller or enclosed areas of the club where it’s more difficult to physical distance from each ohter. In order to make sure we do not go over our club capacity, members will need to make online reservations for Group Exercise classes in all studios, the indoor & outdoor pools and the Children’s Center. Please do not show up to the club without an appointment because we may not be able to allow you in. There is a steep fine for not following State Guidelines.
The Children’s Center will have a capacity limit of 30% upon reopening. Members will be asked to make online reservations for your CHILDREN, not the member on the account. Each child has an agreement number and a reservation will need to be made in their name through our member portal. Please try to log in prior to your first visit and ask for assistance if needed.
Per the Governor’s mandate, children 5 years and older are required to wear a face covering.
Temporarily, we will not be allowing drinks or snacks, and we will call you for diaper changes.
The NC Department of Health and Human Services (NCDHHS) has set specific mandates for ClubWorx (and all gyms) regarding participants of Youth and Amateur Sports Programs, particularly basketball. These protocols need to be followed in order for us to remain open. If masks are not worn properly there could be a fine up to $1000 assessed to the business and the individual. These will be grounds for revoking a membership.
Members who use the ClubWorx Basketball Court must follow these rules:
- Masks must be worn at all times
- Physical distance at least 6 feet apart
- Bring their own basketball or volleyball
- No pick-up games can be played
- Only members of one family can shoot per basket
- Please do not pass balls back and forth if you do not reside in the same household
Personal Training will be available upon opening either in person, outdoors, or virtually. We have been busy creating new programming for the Evolve Performance Training sessions. More details can be found on the Evolve Performance page. During Phase 2.5 we are allowed to operate at 30% capacity, but we will enformce online reservations is smaller or enclosed areas of the club where it’s more difficult to physical distance from each other. You will need to make a reservation with your trainer. If you would like more information regarding training opportunities, please contact our Fitness Director Kyle Bergman at kbergman@clubworx.net.
We are asking all members to maintain a 6-foot distance between themselves and others in the club. We have added floor stickers six feet apart in our lobby for our check in process and separated equipment. Our staff will help members maintain distance as well. We have added floor stickers 8-10 feet apart in the Group Exercise Studios. Studio 1 can now hold 18 participants, while Studio 2 (The Haven) can hold 10 participants & the cycle studio (The Loft) will have 13 bikes available. You will be required to reigster for classes ahead of time.