NOTICE: Indoor Pool will reopen at 5am on Friday, January 26th.
CANCELLATION AND REFUND POLICY

Important Update on Cancellations and Refunds: We are committed to providing all participants with the best experience and access to our facilities and programs. However, we have noticed a trend of last-minute cancellations which not only impacts our operations but also limits availability for other participants who wish to participate.

ClubWorx policy on cancellations and refunds:

General Policy for Programs: Please note that refunds are not provided for any program cancellations as we incur lost income for spots that are not filled.

Swim School: You will need to fill out an addition form to set up an auto draft on the 1st of every month. If you would like to cancel your service for the following month, it is mandatory that you cancel by the 20th of the month prior in writing to asmith@clubworx.net. There are no refunds once enrolled in class. We do not offer makeup classes if you must miss for any reason. If a class is cancelled due to weather and we have built in extra days, over the 8 scheduled classes, we will not have a makeup class. We will do our best to make up the time if we fall below 8 classes by adding time to the end of classes. Acknowledge that there are no refunds and no make up practices for rain outs.

Lifeguard Training/Basketball & Summer Camp/Yoga Workshops: Due to the high demand for these classes and capacity limits, NO refunds will be given unless the spot you give up has been filled by a new participant. This is not guaranteed, but we will attempt to find a replacement or alternative session date.

We understand that plans can change unexpectedly, and we appreciate your cooperation in making cancellations as soon as possible. This policy is in place to ensure fairness and accessibility for all our members.

WAIVER aND RISK ACKNOWLEDGMENT

Please be aware that engaging in physical exercise can be strenuous and carries risks of injury, including serious injury or death. We highly recommend obtaining a physical examination from a doctor before using any exercise equipment or participating in any exercise activity. By participating in any physical exercise or activity, using any club amenities, or attending any event sponsored by ClubWorx, either on or off premises, you are doing so at your own risk. Additionally, dietary changes can impact your energy levels, stamina, appetite, and mood, and may lead to complications. It is your responsibility to consult with a physician before making any dietary changes or using food supplements, weight reduction, and/or body building enhancement products.

By engaging in these activities and using these facilities, you voluntarily assume all risks associated with such activities and agree that you will not hold ClubWorx liable for any injuries, illnesses, or deaths. We are also not responsible for any loss or damage to your personal property.

This release of liability covers all potential injuries that might occur from your use of our amenities and equipment, participation in activities, classes, programs, personal training, or instruction, equipment malfunctions, our dietary or exercise guidance, online or virtual training, and accidents such as slips or falls within the club premises or adjacent areas, including parking lots and sidewalks. This waiver also extends to any claims related to the presence or spread of bacteria, viruses, or infectious diseases.

Photos and video of your you/your child may occasionally be taken while participating in classes and activities. These images may be used in ClubWorx marketing materials or on social media outlets. By accepting these policies you are agreeing with these terms. If you do not want your child’s picture taken please let us know.

By clicking below, you confirm that you have read and fully understand this waiver and release. You acknowledge that it is a release of liability and voluntarily agree to release and discharge ClubWorx LLC, Fuquay Fitness Group LLC, CrossFit Fuquay and all associated owners, employees, agents, and representatives from any and all claims or legal actions for negligence, personal injury, or property damage.

PRIVACY POLICY

We understand that confidentiality is important to you and essential in our business. It is our policy that all personal information you supply to us will be considered confidential. This policy holds true no matter how we receive your personal information; over the phone, e-mail or online through this website.

We may use “cookies” on some pages of our website, simply to help us serve you better each time you return. A cookie is a small element of data that a Web site can send to your browser, which may then store it on your system. The data collected from cookies helps us determine how many people visit this site and which pages they view. We use this information to better serve all visitors as we improve our site content and design. You can set your Web browser to warn you before you accept a cookie. We do not use cookies to collect any personal information.

We do collect information on the domains people visit us from. This data helps us track trends in our website traffic and as the basis for making improvements. We do not share this information with any third parties.

Our website may contain links to other sites, and we make every effort to link only to sites with content suitable for all ages.

We reserve the right at our discretion to make changes to this privacy policy at any time. Please check this page periodically for changes.

TCPA CONSENT (Telephone Consumer Protection Act)

By visiting this website, I authorize ClubWorx and each of their agents, representatives, and affiliates, to send messages which could include health club updates, membership communication, new offers, products or service offerings. Standard message and data rates may apply.  I am not required to consent as a condition of any purchase.  You may unsubscribe at any time. You can contact me via telephone call, text messages and emails at the telephone number(s) and email address(es) I provided for sales and marketing purposes using live operators, automated telephone dialing systems, or prerecorded messages.

TERMS OF USE

Welcome to our website. As you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern our relationship with you in relation to this website.

The term “us” or “we” refers to ClubWorx, 100 South Fitness Drive, Fuquay Varina, NC. The term “you” refers to you, the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
  • Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
  • From time to time this website may also include links to other websites.
  • These links are provided for your convenience to provide further information.
  • They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • You may not create a link to this website from another website or document without our prior written consent.
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